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PERFORMANCE MANAGEMENT & DEVELOPMENT

Lead coaching conversations that improve accountability, performance, and growth.

Who Should Attend

This session is designed for:

  • New and experienced supervisors, managers, and team leaders responsible for coaching employee performance.
  • HR professionals who partner with leaders on performance management and employee development.
  • Emerging leaders preparing for future supervisory responsibilities.
  • Anyone who wants to improve accountability, provide effective feedback, and support employee growth.

 

Great performance does not happen by accident. Supervisors play a critical role in setting expectations, providing feedback, developing employees, and addressing performance concerns before they become larger organizational challenges.

This practical micro-learning session helps supervisors build confidence in managing employee performance through clear expectations, ongoing coaching, meaningful feedback, and consistent documentation practices.

Participants will learn how to create a culture of accountability while supporting employee growth and development. The session also explores the connection between performance management, employee engagement, and organizational success.

Lead with Confidence. You’ll Be Able To…

  • Recognize the shared roles of supervisors and HR in supporting employee development, accountability, and consistent performance management practices.
  • Identify legal and ethical risks in performance management by applying consistent coaching, feedback, documentation, and corrective action practices.
  • Apply structured performance management tools—including feedback frameworks, coaching conversations, and documentation methods—to support employee growth and improve accountability.
  • Demonstrate how consistent communication, documentation, and corrective action reduce bias, strengthen fairness, and improve workplace performance outcomes.
  • Implement performance management practices that reinforce expectations, support employee success, and strengthen retention and engagement across the employee lifecycle.

Included Tools & Templates:

  • Expectations Conversation Script (Role-Aligned)
  • Performance Improvement Plan (PIP)
  • Documentation Log (Discipline/Coaching)
  • Action Plan

What Participants Say

“The coaching and feedback tools helped me approach difficult conversations with more confidence and less stress.” 

“The examples and role-play activities made performance management feel practical and approachable.”

Lead with Confidence. Inspire Trust. Build Better Workplaces.