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Team Building Case Study

Growing Pains: A Master Plan to Reduce High Turnover & Transform a Siloed Work Culture into a Cohesive Team

Industry: Nonprofit

Need

Non-profit organization that has experienced significant growth over the past few decades, leading to concerns about employee turnover and the emergence of siloed work cultures. The client sought a solution to address these challenges by fostering a more connected, open, and inclusive organizational culture.

Solution

The proposed solution, the Team & Culture Building Program, was designed by AAG using Patrick Lencioni’s Five Behaviors of a Cohesive Team to align with the client’s vision of enhancing organizational cohesion.

The program spanned six 2-hour sessions over three months. Each session was tailored to address specific aspects of building a connected culture:

  1. Trust as the Foundation
  2. Communication Styles
  3. Effective Relationships
  4. Conflict Resolution
  5. Emotional Intelligence (EQ)
  6. Accountability & Results

Results

The program facilitated a transformation in the client’s organizational culture: Participants gained insights into their communication styles, fostering better interaction and relationships.

  • Increased emotional intelligence led to a more empathetic and adaptable approach to team dynamics.
  • Open conflict management improved decision-making and commitment to team goals.
  • Peer-to-peer accountability and resultoriented focus became central to the team’s approach.
  • The organization improved collaboration across departments, breaking down silos.

Leah Jaramillo

Director of Learning & Development

“This project stood out because it provided a tailored approach that empowered the client to clearly define their career goals and significantly boosted their confidence, ultimately enabling them to surpass their professional expectations.”